Booking & Cancellation Policy

Please read our cancellation policy carefully

The Following cancellation fees applies on the full value of the booking.
> All deposits stipulated in advertising are non-refundable
> 50% cancellation fee of payments made (excluding booking deposit) if cancelled less than 45 days prior to arrival.
> 75% cancellation fee of payments made (excluding booking deposit) if cancelled less than 30 days prior to arrival.
> 100% cancellation fee of all payments if cancelled less than 20 days prior to arrival or no show.
> 100% cancellation fee of your total amount if you cancell and request to be moved to another retreEat date.
> Deposits of any amount will be used to book your spot by paying off your camping site and entry fees. Cancellation of your booking will result in 100% forfeiture of this money.
> Bookings will not be moved/ transferred to another dates, BH Travel and Tours reserves the right to decline a change of date for the tour.
> BH Travel and Tours reserves the right to cancel a camping trip at anytime, with explanation.
> Approved Credits are only valid for 6 months to be redeemed or used, thereafter will be automatically cancelled without refund.
> Any refunds to be paid will take 10-20 working days.
> Testing positive to Covid-19 will not result in a refund,transfer or postponement of your booking.
> Trips will not be cancelled or moved due to rainy weather conditions.
> It is the duty of the camper to look for a replacement should they wish to cancel their booking.
> No refunds will be issued to customers due to acts of God, natural disasters and unforeseen circumstances.